Funny story. I like infinityfree hosting, tried upgrading it tonight. Expected it not to affect the website. As a result, the website is missing from infinityfree and isn’t moved to whatever the other hosting is called. They want me to install WP there? WTF?
Result? I’m moving away to a third party hosting.
Not one bit on the FTP or in the DB should be affected by the upgrade on infinityfree. And the upgrade should happen automatically, giving us new A and NS records to switch our domain at our leisure. This is just shockingly bad upgrade experience. I’m gonna refund and never upgrade again.
Oh that’s what I did. And they migrated it. Only in a weird way. I don’t know how they did it, but now my WP is asking me to install it. It redirects to wp-admin/install.php from the homepage. And the iFastNet support didn’t even check. They deem it fine. The WP is now broken on both hostings.
I’m in the middle of rebuilding the site from scratch on a third party hosting while they’re trying to investigate. Worst premium upgrade experience in my life. Paid 50 bucks to lose six hours of sleep.
Something is very-very wrong in that upgrade experience. Maybe the WP died because they did a migration in the middle of me still editing content on the site? Idk. But either way, this is unacceptable.
It seems that something went wrong during the upgrade. I have no idea if or how it can be fixed because I don’t have access to any premium accounts, but iFastNet support should be able to help you with this. You may have to push them a bit to get them to actually check it, they can get a bit dense when there are issues they don’t expect.