#293951245

###epiz_29717424

Im change my DNS provider from Cloudflare to ClouDNS, and my website become not accesible. And i tried to delete the website, and remove the domain, i couldn’t add the domain again to the account as the FTP still got the custom domain file in it.

#293951245

This is the full error message i saw: Error #293951245 Please contact support. Hope that admin can help me or teach me to solve it. TQ

Because you need to change your nameservers to ns1 and ns2.epizy.com again for adding your domain.

3 Likes

Please mention domain name!
Even admin have all your details with his server mentioning domain name is more important for solve the issue.

Hope you understand!
Not only admin many people are ready to help you!
They will not able to do untill you share minimum info atleast!

3 Likes

Hello, and welcome to the forum!

Can you please provide your domain name so we can check things out for you?
Thanks!

2 Likes

Hi there. Sure. This is my domain name: the-core.ml

Hello!

You need to set your nameservers to ns1.epizy.com and ns2.epizy.com for your domain to work

Please let me know if you have any questions!

1 Like

hi there. I had add the mentioned name servers to my domain name. But the domain still unable to add on to the hosting.

1 Like

You need to wait first

2 Likes

All you need is little bit patient.
It will take some time for update!

3 Likes

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