#293951245

[aoi_sora]

###epiz_29717424

Im change my DNS provider from Cloudflare to ClouDNS, and my website become not accesible. And i tried to delete the website, and remove the domain, i couldn’t add the domain again to the account as the FTP still got the custom domain file in it.

#293951245

This is the full error message i saw: Error #293951245 Please contact support. Hope that admin can help me or teach me to solve it. TQ

[FlutterHoney]

@aoi_sora

couldn’t add the domain again

Because you need to change your nameservers to ns1 and ns2.epizy.com again for adding your domain.

[HELPINDIA]

Please mention domain name!
Even admin have all your details with his server mentioning domain name is more important for solve the issue.

Hope you understand!
Not only admin many people are ready to help you!
They will not able to do untill you share minimum info atleast!

[Greenreader9]

Hello, and welcome to the forum!

Can you please provide your domain name so we can check things out for you?
Thanks!

[aoi_sora]

Hi there. Sure. This is my domain name: the-core.ml

[Greenreader9]

Hello!

You need to set your nameservers to ns1.epizy.com and ns2.epizy.com for your domain to work

Please let me know if you have any questions!

[aoi_sora]

hi there. I had add the mentioned name servers to my domain name. But the domain still unable to add on to the hosting.

[KangJL]

You need to wait first

When will my domain name start working

If you’ve just created your account, or just added a new domain name to an account, you may be surprised that you are unable to view your website when using the domain. Instead you may see: An advertisements page, with ?z being added to the URL. An error saying “This site can’t be reached”. This is usually caused by a system called DNS Caching. This article explains how DNS Caching works, why your website isn’t up yet and what you can do to see your website right now. When will I be able to …

[HELPINDIA]

All you need is little bit patient.
It will take some time for update!