You are misunderstanding. There was no data loss. The website is still functioning.
There is currently a database on the account…it’s simply not showing up in phpmyadmin and MySQL Databases. Backing it up before there is a data loss is precisely what I’m trying to do, and according to this I’m supposed to go to phpMyAdmin and export the database from there.
But as I (and others) have said, the database just isn’t showing up there. There are other threads about this, where someone has a functioning website with a database, but it still says there is no database in phpMyAdmin.
The response always seems to be “There might be a minor outage. Wait for few minutes.” But these other threads are from days or even weeks ago, and I’m experiencing this now. It would seem “minor outage” isn’t the issue.
So my question remains…If my wordpress website is functioning, that means I have a database, right? So how am I supposed to back it up if phpMyAdmin says there is no database?