Username (e.g. epiz_XXX) or Website URL:

(please specify the website or account you are asking about)

Error Message:

(please share the FULL error message you see)

Other Information:

   The first error(a different one) was because I had not got a ssl certificate. I have just created an ssl certificate and now it is error 404.Please help.

(other information and details relevant to your question)

You probably have an htaccess file or something that is causing it. Do you have an index file in the root folder?


I have both htaccess file and index file.

It looks like your website doesn’t have an htdocs directory anymore, and you renamed it to something else.

The server will load files from the folder called htdocs. If no folder exists with that name, you’ll get a 404 error.

Please rename the folder containing your website files back to htdocs to restore the site.


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