The SSL certificate is not being installed correctly

Website URL

https://hi.jeamcube.com

Other Information

The issue with my site hi.jeamcube.com is that I can’t apply the certificate. It tells me to wait 15 minutes, but I’ve waited over an hour with no changes. Can someone help me find a solution?

IP does not seem correct, I see this

image

Can you remove subdomain from hosting account then add it in again?

Can you show the actual error?

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I followed your suggestion, but the issue persists.

You are not using IF nameservers, so you need to set your account IP as an A record with your DNS provider.

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I already add the A records, the issue persists

Those are not the A records that your DNS provider is reporting. Contact their support desk to see if they can help you out.

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@jeamcube I think your DNS records are still propagating (meaning it’s in the process of being changed).

If you see the image below, there are 2 different IP addresses being shown, the one you showed in your screenshot, and the original IP address.

Using Google Dig:


Make sure you’ve completely deleted the old A record (199.59.243.227). When you’ve done that, try to change the TTL value of the new A record to 3600 if possible (not necessary).


If you've done all this already, it just means that the servers around the world haven't completely acknowledged your new A record, as you can see from the screenshots above.

Give it a few hours and try again. If the problem persists, message here.

6 Likes

It works completely fine for me

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