Hello!
I hosted my domain “filmyforest.com” with you but then I found another alternative but didn’t want to wait the 90 days, I deleted the domain off the hosting and since I don’t want to wait for the 90 days I tried to re-register my domain on your hosting but I get the error “The selected domain cannot be added to an account.” and my domain redirects to suspended domain, I’ve checked much time the domain is deleted but still same error. please help me out.
Deleting a domain name is instant. As soon as you click the Delete button it’s deleted. Hosting accounts can take longer to be deleted, but they don’t have to be deleted to reuse the domains on them.
However, in this specific case, it looks like you tried to create a new hosting account for it, but was created on the servers but not in the client area. I’ve imported the missing account for you.
But we’re still not quite sure why this happens. Did you try to create an account for the domain before? If so, what did you see? Did you see any error messages the first time you tried it?
yes, i had created two more account before, there were some domain related issues, that’s why i keep creating and deleting accounts, i was frustrated why my domain is not pointing to infinityfree servers, i was not able to access my domain from my local network, but from cellular network ii was, that’s the reason i created multiple accounts and deleted, that’s all i have done i think because of creating multiple account this happens.
And thanks a lot for solving my problem
If the domain name works at one location, but not at another one, that likely means there is bad DNS cache at the other location. When that happens, deleting and recreating accounts is a bad idea because you’re only making it worse.
Every time you move the domain to a different account, the domain name gets a different IP address. This required a DNS change, which take take up to 72 hours to be visible everywhere. And every time you move the domain, you essentially reset this timer.
Your website is working fine from here now. So please don’t touch anything again while the problem will fix itself.
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