The selected custom domain is already in use on InfinityFree

Hosting Support
1

Website URL

sanmithconstructionsllp.com

Error Message

The selected custom domain is already in use on InfinityFree. If this is your custom domain, please remove it from any other accounts first.

Other Information

Hi,

I’m trying to add my custom domain sanmithconstructionsllp.com to my hosting account (if0_41401229), but I’m getting an error that says “The selected custom domain is already in use on InfinityFree.”

However, I have checked my account, and the domain is not listed anywhere. I only have one InfinityFree account, and the domain was never successfully added.

Could you please check if this domain is stuck in your system and remove it so I can add it to my account?

My hosting account: if0_41401229

Thank you!

2

Have you had an old account that the domain may be linked too

3

Nope. This is the only account.

4

I checked your account and it seems that you have already added that domain to your account 2.5 hours ago. So I’m guessing you were able to resolve the issue?

5

Yes, I resolved it. My colleague had tried hosting it on here before, but wasn’t successful. He forgot to remove the configuration.

6

That’ll do it haha. Glad you got it fixed