The document root for the domain name does not exist

Username (e.g. epiz_XXX) or Website URL

Error Message

It appears the document root for the domain name does not exist, please contact support 89347349288

Other Information

(other information and details relevant to your question)

Welcome to InfinityFree & Its Forum

Be sure that you’ve uploaded the files inside the /htdocs folder.

May my reply solves your problem.

I checked your site and it works fine hence the document root exists.
I guess it’s a temporary issue.

1 Like

Many people has been experiencing this problem so I’m just assuming that there is another problem with the storage system, this is probably because of the ongoing migration of websites to the servers with better hardware.

Yeah you could try to wait for several hours and by clearing your browser caches after.

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.