For me the account is not yet reactivated and no way to reactivate myself since I can see the process/procedure to do so. My username is :if0_38626920 associated with https://silas-portfolio.ct.ws/.
Kindly assist us on the issue we’re currently facing.
Thanks!
If you can’t reactivate yourself, then it’s not a suspension for inactivity.
It’s either a 24 hour suspension, in which case you just have to wait it out
Or it’s a full suspension. In which case you’ll be able to raise a ticket to request reactivation. Then IFastNet will look at it and make a decision
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Regarding this I am also unable to raise the ticket, no ticket raising button available.
But hopefully the account will be reactivated as soon as possible.
Can you take a screenshot of the suspension message and share it so I can advise further
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I split your post because it’s off-topic.
As you can see in the client area, your account is suspended for abuse, not inactivity. That’s a different suspension reason, which means it’s unrelated to the ongoing issues, and the things people affected can do don’t apply to you.
If you want to do anything, you have to submit a ticket from the client area. Or rather, reply to the ticket that’s already open from the previous suspension a few days ago.
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In this one after clicking on my account username, I am getting this image, and no button to raise the ticket.
Big red buitton in the message that says “view support ticket”
that’ll take you to the correct page
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