Temporary Suspension

[Newman123]

Hello, I hope all is well.

Just logged in to do some work on my website, and I was greeted with this:

if0_34661804 (Classic Watch 2024)

Your account is Temporarily Suspended

Your account was suspended because you hit the CPU limits.

To learn more about the limits, please check the knowledge base articles about the CPU limits.

Accounts that hit a daily limit are suspended for 24 hours. After 24 hours, your account will be reactivated automatically.

Your account will be reactivated automatically in 15 hours from now.

Please evaluate your website and consider taking actions that may reduce your account’s resource usage. Accounts that repeatedly hit limits may get taken down permanently.

To increase the limits, please consider upgrading to premium hosting. Premium hosting has much higher limits than free hosting, and hitting these limits will never result in your account getting suspended. iFastNet can even migrate your data from your free account while the account is still suspended!

I have checked my e-mails, seems it was suspended at 8.04, reactivated at 8.10, and then suspended again at 9.04 for 24 hours, I currently have 15 hours to go. My question is was this a glitch or did my account use too much CPU?? They are usually fine, I was just wondering if I needed to wait 15 hours to do the work on the site?

Thanks,

Paul

[dan3008]

Unfortunaitly its likely you’ll have to wait out the remaining 15 hours.

This post from Admin has more information about the CPU limit and some tips to help keep CPU usuage under control

What does the CPU limit mean

One of the limits InfinityFree enforces is the CPU limit. This article explains what the CPU limit means and how you can control it. What does CPU usage mean and why is it limited In the computer you’re reading this on (regardless of whether that’s a PC, laptop, tablet, phone or something else), there is a processor. This processor, or CPU, does all the calculations for all the programs running on your computer. If these programs use too much processor power, your computer will slow down, possi…

[Newman123]

@dan3008

Unfortunaitly its likely you’ll have to wait out the remaining 15 hours.

Cheers for replying I am more than happy to do that, i just found it strange I had e-mails telling me the same thing happened an hour earlier, if my site broke the rules I deserve to be suspended but if it was a glitch then maybe I don’t, hence my question…

Not sure what caused it a lot of the article I didn’t quite understand, thats another reason why I think it maight have been a glitch of some sort. Once it is not suspended I have a look and see what I can do…

Thanks,

Paul

[Admin]

Looking at the history of your account, I see it was suspended on the 5th of March on 8:04, and reactivated on the 6th of March at 8:10. Then just under one hour later, it was suspended again on the 6th at 9:04, and reactivated on the 7th at 9:10.

If you look at the CPU usage graph of your account, you’ll see that the CPU usage has been very close to the limit basically constantly, and now something changed that pushed the CPU usage a bit higher so it tripped the limit.

Regarding the “4 minute past the hour suspension and 10 minute past the hour reactivation”, I guess that just has to do with how the usage is sampled and the suspensions applied. It’s entirely possible that the usage is checked at the whole hour, triggering the suspensions for the accounts that are over the limit. Reactivations may trigger in a similar way.

[hacxxx]

Your account should be unlocked by now.