Suspension for more than 24hrs

Hosting Support
1

Hi

Is already more than 24hrs yet account is still not activated.
Pls help

BR
JL

Username (e.g. epiz_XXX) or Website URL

epiz_24774901

Error Message

(please share the FULL error message you see)

EVENT DEACTIVATED AT REACTIVATED AT
Temporarily Suspended for MySQL Usage Limit 2020-09-06 14:56 -

(other information and details relevant to your question)

2

You should note that that timer isn’t for your timezone, i believe GMT +4.

3

Is already more than 36hrs (since 6 Sep 2020 2300 GMT +8)

4

^

5

Already more than 48 hrs…

6

Make sure your hosting account has not been suspended shortly after it got reactivated.
This can sometimes happen due to some horrible plugins or some intense coding that may overload your CPU (such as cron jobs).

You can check this by looking at how many hours there are left in your Client Area or by checking how many emails you recieved.

2 Likes
7

Yes, this is indeed something in our platform that doesn’t work as expected. Your account should have been reactivated yesterday, but wasn’t.

Your account is reactivating now, but please do let it know if anything like this happens again.

2 Likes
8

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