Your account was suspended for a violation of our terms of service. Reasons for this may include harmful or illegal content, or because your account overloaded our servers.
To learn why your account was suspended, to get your account reactivated, or to request a backup, please submit a support ticket.
In some cases of severe abuse, we may choose to not provide any further information or provide access to account data.
Accounts that are not reactivated will be deleted automatically after 20-60 days.
Yes, because the response from a suspension support team member is pending. They aren’t a huge team (this is a free service after all) so a reply can sometimes take a few days. Either way, nobody on the forums can do anything. Not even the admin has the authority to reactivate a suspended account.
Just because something is legal doesn’t mean InfinityFree can’t make it against their terms of service. I suggest you take a look at them.
InfinityFree does not allow anyone to abuse their service, and I would say creating 233 subdomains for no reason other than to hoard them falls right into that category. They also reserve the right to suspend your account for any reason, even if the terms don’t specifically cover it.
And do you believe that this is a legitimate, acceptable use case for a free hosting service?
Like I wrote in your other topic, I can’t think of any legitimate reason to have that many subdomains.
And I think it is. Anyone else could have done this if they saw a new domain popping up.
I agree with you and the others, but I also have to understand this user to some extent.
The rules should be defined and refined to the smallest detail because if there is a lack of detail then:
nobody understands what is right and what is wrong
when there is no precisely defined rule, it is easily circumvented
where exactly is the limit when someone is considered to have too many subdomains and where not? is it 20 or 50 or 100 or 300?
who decides on that? according to which criteria and that it can always be a fair judgment… should we blame someone for having 30 subdomains (because even that is too many), and the system allows him to create them (bug or not), and he probably thinks that as long as the system allows him to do so, he is not doing anything wrong.
where does the border start when something is considered abuse and where is it not
it cannot be generally camouflaged under fair use, because then you don’t know when to react and suspend something, and when not to
and all this is a problem because IFN does not define it
Maybe it can be arranged this way:
that there is a limit of 2 subdomains within 24 hours
then 4 additional ones that can be made in 7 days
after that an additional 5 if the user has been active here for 6 months
This would probably avoid cases where a person opens an account and reserves dozens of “names”…
And at the same time it would be like some loyalty reward system
Can you please actually answer the question instead of bouncing around it?
“potential future use” doesn’t tell what you intend to use them for.
The other topic made it very clear that the original intent was to register these domains for the sole purpose of keeping them from others and to charge money for it. That’s about as clear cut of an example of abuse of a free service I can think of it.
Crawling back now and trying to conceive some justification for having so many domains doesn’t change the very obvious fact that you registered them for a purpose that is explicitly prohibited in our terms.
Yes, anyone could have done this. Just like anyone is able to upload phishing, child pornography or whatever else kind of abuse you can think of.
Just because we haven’t stopped you until now doesn’t mean that you did nothing wrong.
The terms of service already give us grounds to do this. And technical enforcement of a subdomain limit should have been there, but was not working correctly due to a bug, which has already been corrected.
It is NOT for spam purposes I was not informed about this!
It is written nowhere that creating (a bunch of) Subdomains is against the Terms.
On Infinityfree.com in the FAQ section you promote:
So my theory is you are playing with psychology making people believe I will do these things, but it’s just a theory ok?
You said:
I did not know this bug existed. If you have to know all existing bugs, please update the Terms of Service and post all bugs in the Forum.
In my opinion (that does not count as I realized since now), please reactivate my Account or, as I wrote here, just transfer the there given Subdomains to my other Account, “2. acc”.
Most of the questions you have asked I have answered already. I will not waste my time by repeating them.
I have provided adequate proof already which shows that registering excessive subdomains violates our terms of service, and cited relevant sections.
The terms of service don’t put a limit on the number of subdomains you can register. Just like they don’t specifically describe any of the limits we enforce. Terms of service are a legal agreement between us, so it’s not something we can just update whenever we want and however we want. So it’s purposely left broad at points so we have some leeway on how we track and enforce certain goals, such as server resource usage. That way, we can keep updating limits to ensure bad sites are stopped and good sites are not restricted.
That’s perfectly valid and normal, and you can’t force us to give you truly unlimited subdomains just because we haven’t explicitly listed it as being prohibited.
I will repeat this: my offer of reactivation still stands. But it’s up to you to prove that your use case is legitimate, and “potential future use” doesn’t cut it.
If you want the domains back, you need to convince us. And pulling the “but I already answered it” card only solidifies our suspicion that you’re hiding something.
Bugs, by their definition, are unintended, not by design, which means we are often not aware of bugs. We weren’t aware of the bug until yesterday, and fixed it quickly when we learned of it.
So no, we can’t give you a guaranteed list of bugs.
