Subject: SSL/HTTPS Issue: Domain sjsn.dk is showing "Your connection is not private" despite active

Hosting Support
1

Website URL

sjsn.dk

Error Message

Subject: SSL/HTTPS Issue: Domain sjsn.dk is showing “Your connection is not private” despite active Let’s Encrypt certificate.

Hello,

I am experiencing a severe SSL issue with my domain, sjsn.dk.

  1. I have successfully installed a Let’s Encrypt SSL certificate on my hosting account, which the panel confirms is active and expires on 2026-02-02.

  2. I have also implemented the necessary .htaccess redirect to force HTTPS traffic.

However, when I access https://sjsn.dk/ using any browser (tested on multiple devices and browsers), I consistently receive the security error “Your connection is not private” or “NET::ERR_CERT_COMMON_NAME_INVALID”.

This error strongly indicates that despite the certificate being installed, the web server is still serving an incorrect, old, or self-signed SSL certificate to the domain instead of the valid Let’s Encrypt one.

Could you please investigate this server-side configuration issue and ensure that the correct, trusted Let’s Encrypt certificate is properly bound and being served for my domain?

Thank you for your assistance.

Best regards,
Rubaek

2

I checked your website and it seems to be working fine from here now!

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image472×212 11.4 KB

Please note that it can take up to an hour for a newly installed SSL certificate to become active.

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