My website URL is joanathx.com
here is the screen shot: https://i.lensdump.com/i/iYj1wD.png
top is the status yesterday (1 detected)
second row is the cloudflare setting
third row are the nslookuptool results, which are all ok
the bottom row nothing detected
Try to refresh the DNS status, and check if it’s all ready.
I try it many times for the whole day. No luck getting verified on both CNAME.
the verification have fluctuation in results > https://i.lensdump.com/i/iYjEpA.png. now detected the other one but lose the other one. -_-
Hmm, it looks like the DNS resolver on the server hosting the client area is returning the incorrect data. It looks like it’s trying to resolve the domain name in the epizy.com nameservers.
I’ve changed the resolver on the server for the moment. It looks like the challenge passes now!
i got the private key and certificate. but the problem now is the private key is not uploading in the control panel.
i try uploading other private keys (sectigo), it is not uploading also.
i try to create new website to try the panel for ssl. i can upload keys and certificate. but in joanathx.com i can’t upload any private keys. hope this will be resolve. thanks
Why are you unable to upload your private key? What do you see?
nothing is uploaded in the private key. i try any private key but is not uploading in my control panel. i try also to test in my other free account it can upload private keys. but for my custom domain account (joanathx.com) i cannot upload private key.
i’ll check again once the suspension is lifted due to cpu limit 
I’m sorry, but again, what do you see? I understand the box is empty now. So why don’t you try to upload a private key?
it is still the same. you cannot upload private key. only solution i use is by the method posted by [DaniMelapela] to generate private key in the panel and upload the private key.
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