SSL Status Not Found

Website URL

nuevaacropolisve.com

Error Message

Verify Installation on nuevaacropolisve.com: Status NOT FOUND

Other Information

Hello. The domain was purchased from Namecheap. I tried to install the SSL certificate on Infinityfree, but when configuring the CNAME, I told it to do so automatically. At first, everything seemed fine, but hours have passed and it still shows as Status Not Found. On Namecheap, I only configured the custom DNS; I did not enter the CNAME.
Can help me?
Thanks

Configuring the CNAME only doesn’t give you the SSL.

4 Likes

I just checked it and everything seems fine now.

Please note that, as it said when you clicked the button to install the certificate, it can take up to an hour for the certificate to take effect.

Also note that the SSL Status field shows the certificate that’s currently active on your website, regardless of where it is hosted. If your domain is not pointing to our hosting, it won’t be able to detect any SSL certificate you installed on our hosting.

5 Likes

Yes! I see that it’s working now.
I deleted and reinstalled the certificate three times, and on the third try, I see that it worked.
Thanks for the replies!

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