SSL not found

[Frderic3]

Website URL

nuevapazmundial.org

Error Message

SSL not found

Other Information

My domain does not find the SSL, a few days ago it worked correctly but I changed the index site.
The page opens without problems, but the domain administrator tells me that SSL is not included.
But the SSL section says it’s active.

I have placed an index in htdos and another in the domain folder. Maybe I need to place the index inside the domain’s htdocs folder?

It all started because the external domain folder I bought did not have the index, and was working with the previous domain, I thought I had to change it. But when you move the index to the domain folder, the web page stops working.
I now understand that the new domain is assigned to the previous domain.
I have also deleted files from the Sitepro folder.

But I have the index in the main folder htdocs and the SSL is not working, because it is in red with the message of not found.

[Meishin]

No issue

For reference SSL issues cannot be solved by just moving some files inside your website folder

[Frderic3]

@Meishin

For reference SSL issues cannot be solved by just moving some files inside your website folder

I’m more calm, in fact the page works well, but I am intrigued that it appears as not found. Thanks.

Right now I have another problem, it won’t let me upload files or open new ones. I’m not taking up so much disk space.

[Meishin]

Are you using the File Manager?

It’s having some issues recently, please try FileZilla instead.

[DEGRADATION] File Manager Upload Issues - 2025-08-26

[DEGRADATION] File Manager Upload Issues - 2025-08-26 IMPACT: The file manager is having various issues related to uploading files. AFFECTED: The MonstaFTP file manager. STATUS: Monitoring NEXT UPDATE: When there are major modifications to address issues. WORKAROUND: We recommend uploading files with a desktop FTP client instead, like FileZilla: How to upload files with FTP. Alternatively, we have a testing installation of Filestash. You can try it, but we make no guarantees about reliabil…

How to upload files with FTP

The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot…

[Frderic3]

@Meishin

It’s having some issues recently, please try FileZilla instead.

True, sometimes upload the file, other times when the process is finished the file is not.
I’ll have to learn how to drive FileZilla. Thank you very much.