SSL certificate issue - Incomplete certificate chain

[Baptiste001]

Hello support team,

I am writing to you about an issue with the SSL certificate for my website hosted on your service.

I ran an SSL test on my domain, kolata.fr, and the results show an incomplete certificate chain (missing intermediate certificate). This can cause security warnings for my visitors.

Could you please check the SSL configuration on your server for my domain and ensure that the complete certificate chain is properly installed?

Thank you for your help.

Sincerely,

[Meishin]

It’s expected on free hosting

SSL checker shows "certificate not trusted" warning

When you check your InfinityFree SSL certificate with online SSL checker tools, you might see a warning like this: The certificate is not trusted in all web browsers. You may need to install an Intermediate/chain certificate to link it to a trusted root certificate. This warning sounds scary, but it’s actually not a problem for your website visitors. What this warning means for your site You can safely ignore this warning. Your site will work perfectly fine with HTTPS for virtually all mode…

[Baptiste001]

Thanks !