SSL active and valid, sudain block

Hosting Support
1

Hello,
I’ve got an active ssl valid to july, installed and all was working good. Since yesterday my website is now in “not secured” and can’t access to admin too.

I don’t understand why, installed again certificate, but the same.

Anyone got an idea for that ?
Why this error and how to fix it ?

Thanks for help,

Lionel

2

Welcome to the community.

  1. What is your site URL? We can’t really help you without it.
  2. Please create topics with the correct Hosting Support category next time.

Edit: This might be related to your issue, please read this full announcement:

4 Likes
3

https://www.revenuspassifs.is-great.net/

4

Please read this announcement. It explains why it happens and what you can do to fix it:

3 Likes
5

Hello,

My subdomain is from byethost, .is-great.net.

Is it the same ?
Really sorry, I don’t understand if it is about infinity free subdomain or for all subdomain in the word.

Thanks

6

I’m not sure to understand, and I’m scared to do anything bad and loose the way to open my wp admin.
really sorry, I’m a noob.

I’m on a single install and if I underdstand, just have to change the Site Address (URL) and put it wihtout “www.” and same for WordPress Address (URL)

Now this both adresses are with “www.”

Can you confirm me ?
Really thanks for time and help.
Lionel

7

Yes, the changes apply to ALL free subdomains, both those on domains from us and domains from ByetHost.

Yes, that’s correct. If you update both, the issue should be fixed.

3 Likes