Hello,
I’ve got an active ssl valid to july, installed and all was working good. Since yesterday my website is now in “not secured” and can’t access to admin too.
I don’t understand why, installed again certificate, but the same.
Anyone got an idea for that ?
Why this error and how to fix it ?
Thanks for help,
Lionel
Welcome to the community.
What is your site URL? We can’t really help you without it.
Please create topics with the correct Hosting Support category next time.
Edit: This might be related to your issue, please read this full announcement:
All free subdomains now have fully automatic SSL setup on them!
A change has been rolled out last night that enables HTTPS support on all free subdomains by default! You don’t need to request, install or renew SSL certificates anymore to use HTTPS on your free subdomain!
How does it work?
We now have system-wide wildcard SSL certificates for our domains, which is applied automatically to all free subdomains. Thanks to this single, shared certificate, you no longer need to get your own SSL cert…
4 Likes
Admin
May 10, 2025, 2:31pm
4
Please read this announcement. It explains why it happens and what you can do to fix it:
All free subdomains now have fully automatic SSL setup on them!
A change has been rolled out last night that enables HTTPS support on all free subdomains by default! You don’t need to request, install or renew SSL certificates anymore to use HTTPS on your free subdomain!
How does it work?
We now have system-wide wildcard SSL certificates for our domains, which is applied automatically to all free subdomains. Thanks to this single, shared certificate, you no longer need to get your own SSL cert…
4 Likes
Hello,
My subdomain is from byethost, .is-great.net.
Is it the same ?
Really sorry, I don’t understand if it is about infinity free subdomain or for all subdomain in the word.
Thanks
I’m not sure to understand, and I’m scared to do anything bad and loose the way to open my wp admin.
really sorry, I’m a noob.
I’m on a single install and if I underdstand, just have to change the Site Address (URL) and put it wihtout “www.” and same for WordPress Address (URL)
Now this both adresses are with “www.”
Can you confirm me ?
Really thanks for time and help.
Lionel
Admin
May 11, 2025, 8:49am
7
Yes, the changes apply to ALL free subdomains, both those on domains from us and domains from ByetHost.
LionelRP:
I’m on a single install and if I underdstand, just have to change the Site Address (URL) and put it wihtout “www.” and same for WordPress Address (URL)
Now this both adresses are with “www.”
Can you confirm me ?
Yes, that’s correct. If you update both, the issue should be fixed.
4 Likes
Admin
Split this topic
May 19, 2025, 7:03pm
8
A post was merged into an existing topic: Self signed SSL
Hello,
I don’t change anything and ssl was ok 2 days after my last message. Really I don’t understand nothing …
And remove all www. is really not a good idea, referred and linked yet with. Pfff, lot of work to do again.
Thanks for your help, great support.
Lionel
you can always use a .htacess rule to remove the .www off the begining, that way you don’t have to change any links and it should still work.
something like this:
RewriteEngine On
# Force HTTPS
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
# Remove www.
RewriteCond %{HTTP_HOST} ^www\.(.*)$ [NC]
RewriteRule ^(.*)$ https://%1/$1 [R=301,L]
3 Likes
Hello,
Thanks for your answer.
code to add in existing .htacess
I save this to try if I can’t renew or create a new ssl certificate.
Thanks a lot.
Admin
Closed
June 3, 2025, 8:22pm
12
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