SSL active and valid, sudain block

Hosting Support
1

Hello,
I’ve got an active ssl valid to july, installed and all was working good. Since yesterday my website is now in “not secured” and can’t access to admin too.

I don’t understand why, installed again certificate, but the same.

Anyone got an idea for that ?
Why this error and how to fix it ?

Thanks for help,

Lionel

2

Welcome to the community.

  1. What is your site URL? We can’t really help you without it.
  2. Please create topics with the correct Hosting Support category next time.

Edit: This might be related to your issue, please read this full announcement:

4 Likes
3

https://www.revenuspassifs.is-great.net/

4

Please read this announcement. It explains why it happens and what you can do to fix it:

4 Likes
5

Hello,

My subdomain is from byethost, .is-great.net.

Is it the same ?
Really sorry, I don’t understand if it is about infinity free subdomain or for all subdomain in the word.

Thanks

6

I’m not sure to understand, and I’m scared to do anything bad and loose the way to open my wp admin.
really sorry, I’m a noob.

I’m on a single install and if I underdstand, just have to change the Site Address (URL) and put it wihtout “www.” and same for WordPress Address (URL)

Now this both adresses are with “www.”

Can you confirm me ?
Really thanks for time and help.
Lionel

7

Yes, the changes apply to ALL free subdomains, both those on domains from us and domains from ByetHost.

Yes, that’s correct. If you update both, the issue should be fixed.

4 Likes
8

A post was merged into an existing topic: Self signed SSL

9

Hello,

I don’t change anything and ssl was ok 2 days after my last message. Really I don’t understand nothing …
And remove all www. is really not a good idea, referred and linked yet with. Pfff, lot of work to do again.

Thanks for your help, great support.

Lionel

10

you can always use a .htacess rule to remove the .www off the begining, that way you don’t have to change any links and it should still work.

something like this:

RewriteEngine On

# Force HTTPS
RewriteCond %{HTTPS} off
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

# Remove www.
RewriteCond %{HTTP_HOST} ^www\.(.*)$ [NC]
RewriteRule ^(.*)$ https://%1/$1 [R=301,L]
3 Likes
11

Hello,

Thanks for your answer.

code to add in existing .htacess
I save this to try if I can’t renew or create a new ssl certificate.
Thanks a lot.

12

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