[Solved] IPs 185.27.134.143 and 185.27.134.144 are down. FTP and file manager access unavailable

[Savvas_Mira]

My IP address is 185.27.134.11 URL kykkos-a.rf.gd and I have the same issue. And also is there any way to get back up files

[Admin]

Please carefully check the “Website IP” of your account. You can find it in the Account Details in the client area.

The IP address 185.27.134.11 is the FTP server, it doesn’t host any website, so nobody can have it as their website IP.

If you check the website IP, you will see that your site is hosted on the IP 185.27.134.143. Which is one of the two IP addresses that are currently down.

[Savvas_Mira]

Sorry I typed the wrong numbered here is my IP 185.27.134.143

[wasapyoo]

when will be ok back?? 1day 2days 3 days??

[Admin]

@Savvas_Mira

Sorry I typed the wrong numbered here is my IP 185.27.134.143

Yes, I know, I already wrote that. And I also wrote that this IP address is down. before you posted.

So to you, and to everyone else who is considering to reply to this topic, please consider before posting what your message adds to the discussion. Dozens of messages about people on the affected IP address being down isn’t helpful. We know it’s down, we know your site is down, and posting here is not going to help speed things up.

@Savvas_Mira

And also is there any way to get back up files

OK, so it seems it’s not just the websites that are down. When trying to connect over FTP, you will also see this error:

421 Home directory not available - aborting

This usually indicates a problem with the hosting volume. You can find more details about what’s affected here:

What is a Hosting Volume

In your control panel, you will see that your website is associated with a certain Hosting Volume. In some communication regarding outages, you will also see that there may be issues with certain hosting volumes. This article will try to clarify what a Hosting Volume is, and what it does and doesn’t mean for an account. What does a Hosting Volume do Websites hosted on InfinityFree are running on a custom built cloud hosting platform. This cloud platform uses a network of servers for every webs…

But to answer your question in short: no, your files are currently unreachable, so there is no way to get a backup.

@wasapyoo

when will be ok back?? 1day 2days 3 days??

Please carefully read the announcement:

@Admin

The affected website IPs will have to remain offline until the attack is subsided. Unfortunately, we have no way to know when that could be.

It’s a DDoS attack. We have no control about when it’s over. It could be an hour, a day or a week. The attack stops when the attacker stops attacking.

[ChrisPAR]

@Savvas_Mira

kykkos-a.rf.gd

Your site currently works fine for me.

[Savvas_Mira]

Yes it just got activated

[lovebug]

for me ftp on 185.27.134.11 is now back up and working