If I need usernames, URLs or anything else to verify, I will ask for it. If I don’t ask for samples, I don’t need samples.
If I know an outage affects specific servers/IPs/hosting volumes/etc., I can just pull a list from the database. I don’t need people to submit that information by hand.
Please only post if you have new, useful information to add. A website URL to verify is extremely helpful if you do want to add information, but just another affected website is not useful.
As for the issue itself, I just asked iFastNet for an update about what’s going on.
The issue was resolved as good as was possible. The affected database servers are back online.
If your website is still unable to connect to the database, please check your control panel. If the database of your site is not shown there, it means it was unfortunately corrupted and could not be recovered. So if that’s the case, I’m sorry to say your database was lost.
If you still have a backup of your database, you can recreate the database and restore the backup to it.
If you do not have a backup, you may need to reinstall your website and rebuild it by hand.
I’m very sorry for what happened here and I’m very sorry if your databases were lost. But unfortunately there is just no way to restore it.