Softaculous WordPress:The INFO.XML file could not be found!

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Getting the error “The INFO.XML file could not be found! Please report this to the server administrator.” while installing WordPress through Softaculous. I even created a new account and tried installing WordPress but the issue still remains.

How big is the file?

What are you trying to do before getting this error?
Write clearly

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I’m not installing WordPress manually but directly through Softaculous.

Do you still see the error if you install manually?

4 Likes

No. I’m getting the issue only when trying to install WordPress. But there’s no issue when trying to install other CMS like Joomla. I guess the issue is likely from the hosting or Softaculous.

You are right. Please install WordPress manually.

Seeing how you have used the exact same title as the old outage topic, just follow that.

5 Likes

will the issue resolved shortly??

ok

Please read

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