Site says active, but not there

[if0_38058168]

(http://CostelloWork.wuaze.com)

Originally received an email that said my site was not active.

I took proper steps and got another email saying " Your InfinityFree account if0_38058168 (CostelloW…) has been reactivated! All control panel functions have been restored and your website will come back online shortly."

Came back 2 days later and it says active, I refreshed but it won’t show up.

Please help. ty

I see the default landing page, make sure your files are uploaded to the /htdocs folder and you have an index file present.

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Index2.html says 10k and “files for your website should be here” says 0B. But that doesn’t sound like anything. Right? Why would it delete everything if it gave me a chance to restore and I did and then it says it was reactivated. Am I missing something?

You have to upload your websites files to that folder.

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I’m not aware of our hosting deleting any files. As far as I can tell, no website has ever been uploaded to this account. What were you expecting to find here?

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Yes, my website of all my 30 yrs of work was there for weeks…many pages. Something happened during reactivation

OK…my mistake…correct url is https://costwork.wuaze.com/
everything is fine ty for trying ho help. I think that old url was my original intended url but refined before implimenting.

If you’ve seen the recent changes of your website in a different machine, it’s likely that the old version of the page has been cached by the browser or network. As a general rule, you should clear the browser’s cache whenever there were recent changes in your hosting account or website.


I highly recommend creating multiple local file backups of your website. Additional information is found in this article:

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