Site not loading

Hosting Support
1

Hello,

I am having an issue with my website where it keeps loading indefinitely and shows nothing (blank screen).

Here are my details:

What I have tried/observed:

  1. I tried clearing my browser cache and using incognito mode, but the issue persists.
  2. There are no specific error codes visible on the screen, just a continuous loading spin.
  3. My files are already uploaded inside the ‘htdocs’ folder.

Could you please help me check if there is an issue with my server or if my account is hitting any resource limits?

Thank you!

2

Welcome to the forum.

I’ve moved your post into it’s own thread as it has nothing to do with the new free sub domains.

Taking a look at your site, I get a timeout error. Others have been reporting similar problems, so it’s possible there’s a bigger issue going on but don’t quote me on that.

I think we might need to wait for admin to weigh in on the situation

3

Same issue a lot of us are having the last 2 days

4

I checked your website and it seems to be working perfectly fine. I can access it, and when I check it with an external tool, it has no problem accessing your website either: https://downforeveryoneorjustme.com/point.great-site.net?proto=https

So no, there is nothing wrong with your website, server, account or limits.

The Health Check for your domain does show one warning though:

image
image916×159 11.2 KB

This notice means that your website is less than 72 hours old, so some issues are to be expected.

So probably, nothing is wrong and you just need to wait.

If you want to know more, or try a workaround, click that Learn More button to, well, learn more.

5

This issue appears to be related to a large wave of connection timeout errors reported by many people. I just created an official topic with more information about the issue where I will be posting further updates.

If you want to know more, let’s centralize the discussion here.