Showing directory insteat of site

[Oxy]

@user2525

Your domain does not have an assigned IP so nothing is seen
Check on Cloudflare whether the domain points to a valid IP

Docs - InfinityFree Forum

[user2525]

i recently changed my nameserver to cloudfare namserver… should i changed it back with the old one??

[Oxy]

check if the domain is within the orange cloud and to which IP it refers (on Cloudflare)

inside the green

https://www.cloudflare.com/learning/dns/dns-records/dns-a-record/

[user2525]

there is nothing in my dns table

[user2525]

[Oxy]

understandable …that’s why we don’t see your domain

Please add the necessary records

A Full Guide To Cloudflare

Hello, I will show you how to easily set up Cloudflare, Edit Records, and Troubleshoot with images! PLEASE READ BEFORE STARTING!!! Cloudflare cannot be used on free subdomains from InfinityFree. You can use Cloudflare on Custom Domains (yoursite.com) and with Custom Sub-Domains (subdomain.yoursite.com). A video tutorial can be found at the end of this guide, should you get stuck. You must connect your domain to your InfinityFree account first. Read more here. Set-Up Cloudflare Go to Dash…

How to use cloudflare

DO NOT USE THE CPANEL INTERGRATION This is the proper way (the cpanel thing is broken) Change your name servers to cloudflare Set up cloudflare through the dashboard Add these cname records at cloudflare: Name: @ Content: your main domain Name: www Content: @ Make sure to click the orange cloud until it goes gray Pros Bypass cookie / javascript checks Full DNS management I hope this helped I forgot this, but ANY DNS records need to be added through Cloudflare, not vPanel (thanks…

[Greenreader9]

@user2525

dont want to loose it

Make sure to always take a backup before doing anything so nothing gets lost! I also recommend backing up everytime you add content as well.

You can backup your site by simply downloading all of it’s files via FTP, and exporting any databases that your site uses.

As for your actual problem, you can follow @Oxy‘s answer and everything should begin to work after a few hours (That are needed for DNS records to update everywhere)

Thanks

[user2525]

oky and thank you so much

[user2525]

hey done with these steps now i got https but still cant see the site

[user2525]

done with these steps n get https but still cant see site

[Greenreader9]

Unfortunately, you may now be affected by this. It does look like HTTPS is working on your site, but we will know for certain once the issue below is resolved.

Sites on Hosting Volume vol1_2 down: 404 error and FTP/file manager down

IMPORTANT: Please read the Outage Communication Rules before posting! Since about 24 hours ago, the websites on the Hosting Volume vol1_2 are down. If your website is on this hosting volume, you will see the following issues: Your website shows the error: “404! We couldn’t find that page.” FTP connection shows: “421 Home directory not available - aborting” The file manager doesn’t log you in. You can view your Hosting Volume in the client area. At this time, it’s unclear what is going on.…

[user2525]

[Greenreader9]

Yep, that is one of the known things of the above issue. Can you see if you are on Volume #2? It should say it in the client area on the left-hand side.
Thanks.

[user2525]

client area showing this---- vol1_2

[NuvieNougat]

Your storage volume is currently down. As of now the issue is unknown

Sites on Hosting Volume vol1_2 down: 404 error and FTP/file manager down

IMPORTANT: Please read the Outage Communication Rules before posting! Since about 24 hours ago, the websites on the Hosting Volume vol1_2 are down. If your website is on this hosting volume, you will see the following issues: Your website shows the error: “404! We couldn’t find that page.” FTP connection shows: “421 Home directory not available - aborting” The file manager doesn’t log you in. You can view your Hosting Volume in the client area. At this time, it’s unclear what is going on.…

This is the admins message

[user2525]

wht should i do now?? any suggestions?

[NuvieNougat]

You have two options

1. Wait till the issue is resolved
2. If you have a backup of the files inside the home directory, any database files you have… You can create a new hosting account and restore those data there. [DO NOTE: HAVING MORE THAT 3 HOSTING ACCOUNT IS A VIOLATION OF TOS. DELETE ONE IN THAT CASE]. If you dont have a backup if the sql data then i guess its fine cause you still can do that. CPanel is online. But do make sure you have all the files

[NuvieNougat]

Website IPs 185.27.134.116 and 185.27.134.98 are down

To Move Your Domain To A Different Account Download and export your database (If you don’t already have it in a backup) by entering the control pannel, selecting PHPMyAdmin, the database, and “export” at the top. If you have multiple databases, you may have to do this multiple times. Remove the domain. Go to the “Addon Domains” section of the control panel and remove the domain. Don’t forget this step! Create a new account (ONLY if you have less than three accounts. Note that the TOS pr…

This will help you if you are choosing option 2

[user2525]

i think i should wait! but wht u think why this happend? i only download the wp encryption plugin n site strt shwng error and ya i chnged the nameserver also

[Greenreader9]

If you have a WP site it may be easier to wait and see how long it will take to fix it. Hopefully it will be fast, but who knows. If your site is custom coded, I would move it to a new account.
Thanks