Subject: Request for Assistance with .htaccess File and Persistent Access Errors (403, 500, 505)
Dear Moderators and Support Team,
I accidentally deleted my .htaccess file and mistakenly saved it without the correct configuration. Now, I’m unable to re-upload or recreate it through the file manager. Would it be possible for you to restore or reinsert it for me?
Here’s the original content of the file:
DirectoryIndex index.php index.html index.htm index2.html
ErrorDocument 403 https://errors.infinityfree.net/errors/403/
ErrorDocument 404 https://errors.infinityfree.net/errors/404/
ErrorDocument 500 https://errors.infinityfree.net/errors/500/
In addition to this, I’m experiencing critical issues with my website. Even though I have completely removed all files and code from the server, the site continues to return 403 Access Denied, 500 Internal Server Error, or sometimes 505 HTTP Version Not Supported errors.
I’m concerned this might be a server-level restriction or misconfiguration, rather than something I’ve done in the files. However, I’m open to any suggestions or corrections you may have. If there’s any potential security flag, misused setting, or blocked file/folder, please let me know. I’m willing to fix or remove anything necessary — I just need to restore access and functionality.
Lastly, even when I try uploading new code, the browser still shows “Access Denied” as if the entire website is blocked. I’ve already tried removing everything, but nothing changes.
Can you please check the status of my hosting environment from your end and help me resolve this issue?
I’ve also attached a photo (link below) to show the issue visually:https://hizliresim.com/czee9tt
https://hizliresim.com/fpjlwy1
Looking forward to your support.
Kind regards,
Enver Atilla
Sitr url: cyberfox.wuaze.com