Request entity too large

Hosting Support
1

Hello,

I have just set up a new account with InfinityFree as I was having issues with my previous hosting supplier. It was all very quick and easy until I wanted to upload the files for my website. Fillezilla wouldn’t connect to the FTP server provided so I used the online file manager, which was very easy to use and very fast to upload (I was pleasantly surprised). However, there were a couple of files that wouldn’t upload with the following error message:

The upload failed: 413 / Request entity too large

The files in question are 30MB and 33MB respectively. They are MP4 files so are already compressed, I can’t make them smaller :frowning:

I thought the whole premise of InfinityFree was that it was unlimited? So why is there a limit on file size? Is there a way to work around it?

Thanks in advance,

2

Max file upload is 10MB, no more.
Please keep in mind, Hosting media files like MP4 and etc aren’t allowed in this hosting. You can host these in a filesharing host.

3

Thanks for your reply. Is there really no way around this? These are just short videos I took in the last few years, they’re just part of the content for my personal web page - I am not hosting huge amounts of multimedia files. Also they are embedded inside the HTML code for the page, so I need to find a way to upload them otherwise the web page won’t load correctly.

4

I’m in the process of moving those files onto YouTube and linking to them from the web page. That should hopefully fix it.