Repeated suspension and reactivation

Website URL

yomiko-elvenar.000.pe

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The anti fraud system seems to be going crazy with the trigger-happy suspensions. I can’t be sending in support ticket every few days just to get a reply that your system made an error!

This also happened to me a while ago. I figured out that it was whenever I would edit one of my JSON files. Have you noticed any pattern in the suspensions? If so, you should most likely find a workaround.

Other than that, we cannot really help you because iFastNet takes care of support tickets, not InfinityFree.

9 Likes

Unfortunately not. The latest suspension was just 2 days after reactivation and no changes were made to my website. In fact, I didn’t even access my site the past 2 days.

Support has just reactivated my account again with the exact same message as before.

I have no clue what might have caused your suspension then. And I am sorry because I cannot help any further, best of luck.

5 Likes

Sadly we cannot help you. You can just backup all your files in the account, delete your domain name and just deactivate your account and forget about it for a while, make a new hosting account and re-upload all your htdocs files.

I doubt that moving to a new account when the content is triggering the abuse filters, even by accident, is a good idea; moving might trigger them again, while that could be avoided in the current account.

Making sure to keep a backup is a good idea though.

7 Likes

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