Redirecting to “Turn Cookies on or off” - Google Support

Thanks for responding, I am Ethan. I want to ask is this a new issue? Or is it old? If it is new then when did it started? And one more thing, when will it be fixed?

Hello Ethan!

The issue started about 3 hours ago, and is currently about 50% resolved. We do not have a final ETA.

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Now it works! Many thanks for the fast response! :pray:

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Thanks you again.

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I need to ask something
If we search this link is sometimes shows google sign is this temporary?
Thanks for helping

Normally, if your browser does not accept cookies, then you’ll be redirected to that page. Yesterday, there was an issue for a few hours where seemingly everyone would be redirected to that page.

If you visit a site for the first time with ?i=3 in the URL, you’ll also be redirected to the cookie page.

In any case, the issue from yesterday was solved. If you’re still having trouble accessing your website, please create a new topic and describe the issue there.

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This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.

Issue is back

Website URL

Error Message

Page contents do not show correctly at first try, when I refresh a couple of times, the page redirects to Turn cookies on or off - Computer - Google Account Help, which says “Turn cookies on or off”

Other Information

Seems like different people have had this exact problem over the years. This is the first time I’ve encountered this. Please fix ASAP!!!

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I am also facing the same issue, please infinityfree team have a look.

So, currently I see the following issues:

  1. Websites base HTML loads fine, the antibot system lets you in. However, although the cookie was being stored, the server doesn’t seem to recognize it and is challenging every single requests sent (for example, CSS, JS, PNG/JPG and other website assets). This causes websites to not loaded properly (without styles).
  2. Websites do not load fine at all, I seem to be encountering quite a few failed challenges (entering the site with i=2/3, or even getting redirected to google).

If you are facing the same issue, you don’t have to report it below, InfinityFree is working hard to fix it.

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I have the same problem from today

damian24.pl on epiz_25572459

Plase help :confused:

I will add that yesterday it worked properly

More like engineers on iFastNet.

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Shh…(why am i doing that?) most users don’t know about that, saying InfinityFree could make the statement more understandable

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See, iFastNet is the one who owns and runs the servers, not InfinityFree. InfinityFree is just a reseller of iFastNet’s MyOwnFreeHost.

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I know that… but most users don’t…
So saying InfinityFree makes the statement more understandable and makes more sense to the majority of the users

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Okay. But still it’s iFastNet’s work.

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Exactly these two problems on this account as well: epiz_26113273
Kindly help.
Is there an ETA?

I have investigated the issue.

There seems to be some kind of issue between our free hosting servers and Cloudflare. Websites that do not use Cloudflare are protected with a browser validation system. Websites that do use Cloudflare are exempt from this, because Cloudflare provides sufficient protection.

But it appears that something changed and now the browser validation challenge is also presented on sites that use Cloudflare. And for some reason, the cookie that’s generated in the browser is not received properly by the server.

The issue appears to manifest themselves in one of two scenarios:

  • The website page just redirects a few times and then goes to the Google cookie page.
  • The web page itself loads, but all linked assets (CSS, Javascript, images, etc.) don’t load because those URLs load the browser validation challenge instead.

My best guess at this time is that the deciding factor between these two is that sites with Flexible SSL see scenario #1 and and sites with Full SSL see scenario #2. But it doesn’t really matter, the site is pretty much broken either way.

As a workaround, you could try disabling the Cloudflare proxy on your site. Please note that this may result in SSL errors, so you may need to install a new, trusted SSL certificate on your site for it to work.

In any case, I’ve forwarded these findings to iFastNet too, so now we just need to wait for them to fix this.

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