https://sportivo.infinityfreeapp.com My site is build with Spectra and is spectra you have the option of a design library but this doesn’t work with me. I have contact the support of spectra and they see that there is a problem and that is possible and that is possible a security setting or firewal…

you ask my to do four steps and i did that and this is the result in the screenshot. And the support team of Spectra ask of there is problem with security settings or firewalls. And I also asked that question here bit no answer And you think it takes too long but I’m not a developer I don’t know…

[image] johan12: And the support team of Spectra ask of there is problem with security settings or firewalls. Nobody has given a definitive answer because it’s still unclear why it isn’t working. Ordinarily, the security system blocks non-browser requests, but as Admin mentioned this request …

Unfortunately in this instance you are your sites web developer. I’ve not used spectra in a short while. I’ll take a look at it when I get home on Monday evening

I should have been clearer from the start that this is likely not a hosting issue. I began investigating to provide more useful information than simply saying “it’s not us.” This is a classic compatibility issue where both providers’ systems work individually, but something goes wrong in combinatio…

I have been in contact with the support of Spectra and they say it is a problem with the providerand ask these questions about security settings or firewalls

Here is the security system: [image] Ensuring only web browsers can access your website Websites and PHP InfinityFree is a website hosting service. That means that the hosting accounts we provided are intended for hosting websites. Websites contain pages that …

[image] Greenreader9: Here is the security system: To be very clear: this security system should not cause any issues for your website. I’m 90% sure that this is not the cause for the issue you’re having. I don’t know what is the cause, and I need more information to tell.

I have forwarded your question to the supoort of Spectra and they came with this answer Please try whitelisting https://websitedemos.net/

Is that all they said? Because that doesn’t answer the question Admin had. [image] Admin: Please ask Spectra’s support team to provide the specific technical details about which requests are failing. With that information, I could determine if our systems are interfering.

I don’t know if this is a factor that is preventing Spectra from working, but I get this Error when Spectra loads: ▶ Summary I think is is caused by the security system (loopback request?) and is causing Spectra to fail. I would have to look further into the situation to see why this happens. I als…

Question about settins or firewal

Hosting Support

Greenreader9 August 17, 2025, 2:58pm 19

Here is the security system: