https://sportivo.infinityfreeapp.com
My site is build with Spectra and is spectra you have the option of a design library but this doesn’t work with me. I have contact the support of spectra and they see that there is a problem and that is possible and that is possible a security setting or firewall they say see screenshot. If this is the problem. How to fix this?
to me it looks like the security system:
might be getting in thwe way
I don’t think it’s the browser validation system that’s causing the issue.
The error is in Dutch, but translates to “The response is not a valid JSON response”. That could indeed by the security system, but since the request is made from a browser, that shouldn’t be an issue.
Could you please have a look at the Network tab in your browser console and see if you can find which request is causing the issue? The Javascript code says it’s not JSON, so it would be useful to know what it returns instead.
The screenshot was made by the support desk of Spectra.
And this is their mail wich she sent I was able to replicate the issue on your staging website, and I can confirm that the Design Library is not loading correctly. We’ll need to pass this to our development team for further investigation.
Before we do that, could you please check with your hosting provider to see if they have any security settings or firewalls that might be preventing the Design Library from loading? In the screencast below, you can see that one of the requests is being prevented. This could happen due to certain security rules or restrictions on the server:
My guess it is the security system then. The client is probably expecting JSON and gets the security systems JS response instead and it fails.
However Admin has a point that if the request is from your browser it should not fail, so unless there is an intermediate server somewhere the security system is not the issue.
Is there any way you can view the response that was returned? That would be able to confirm if the security system is getting in the way or not.
where can i find the network tab and browser console?
