Hi, I just purchased the most expensive premium package but my account is still suspended.
I received the error message that my account was suspended because I hit the Hits limits. However, I’ve already paid for the premium hosting which should have removed these limitations.
Website URL: sogiin6868.xo.je
Account: if0_40664359
Could you please unlock my account as soon as possible? I’ve already upgraded to avoid these issues.
Thank you.
As a clarification, premium hosting and free hosting are two things. After buying premium, you’ll have 2 accounts, 1 paid, 1 free.
Buying premium doesn’t activate your free account. However, iFastNet staffs can migrate your free account to the paid account. So at the end of the day you’ll have a working website and an active paid account, but your free account will remain suspended before it was lifted by the free hosting system.
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