I’ve merged all your topics into this one. The content of most of them all drifted towards the same tone and points, and I wanted to post one final reply to all of them.
I’m not going to comment on the contents of your previous points specifically, because I fear we’re just going to end up in a flame war which is not going to achieve anything except for pissing both of us off even more.
Instead, I would like to ask you one final question: how do you want to move on from here?
I can see two possible ways we can move forward.
We try to overcome the issues you’re experiencing together. If we can work together in a practical and respectful way, I still believe we can make InfinityFree work for you.
In order to do this, I’m asking you to create a separate topic for each individual problem you experience. In these topics, please describe the problem you experience, and include as many details about the issue as you can. What are you trying to do? How are you trying to do it? What do you expect to happen? What actually happens? Include error messages, logs, screenshot and reproduction steps. Explain what you have attempted to solve the issue yourself and what the result was, so we don’t have to suggest it again.
And when people ask clarifying questions or present workarounds, please answer the questions and attempt the workarounds. People can only help you if you work with the people, instead of against them.
InfinityFree hosting is not your standard cPanel hosting. Some things will not work exactly the same as you’re used to with cPanel hosting. So you may need to accept some workarounds which work a bit different from what you’re use to. Some things will be better, some things will be worse. If you’re willing to accept InfinityFree for what it is, instead of what it isn’t, I believe you can enjoy our service as many others do.
We need specific, actionable issue description to help you. If you provide generalized judgement that our service is bad and slow and broken and so much worse than every other service, all we can provide are generalized responses about how our service isn’t that bad. And generalized defenses don’t help you fix your account. So please stop the generalized complaints, because they are not helping anyone.
Alternatively, we say goodbye and part ways here. With how everything has been going so far, I completely understand if you’re thinking right now “f*ck this service, f*ck this forum, f*ck TrustPilot and most of all, f*ck this arrogant admin asshole”.
With how poorly the service has been working for you so far, I completely understand that. I can understand you don’t want to spend the effort to detail all the issues and would just like to go with another provider which offers a service which just works for you.
But if that’s the case, then please, just go. Nobody is forcing you to stay here and use our hosting.
All I want are happy customers. In many cases, people can be happy with our service and with a little bit of help. But in some cases, that means accepting our service is not the right fit for people and wishing them best of luck with a service which works better for them.
Nobody here is forcing you to use InfinityFree hosting, or this forum, or TrustPilot, or is forcing you to waste your time and valuable bandwidth on it.
If you’re happy with your free hosting from another provider or already have paid hosting which works much better, then I’m not going to tell you to move to us. Pick the service which works best for you. And don’t let anyone force you onto any service.
If you see another way to move forward please do share it. If you have any suggestions on how we can move towards a situation where you’re using a service which works for you, I’m happy to consider your suggestion.
Just know that I don’t have a “fix everything” button which I can press to make our service blazing fast, unbreakable, and work exactly as every individual would like it to work.