Problem with updating files

Website URL

[
http://xenoblade3checklist.infy.uk/

Error Message

There is no specific error message. However, after uploading updated files to my site using the File Manager/FTP, the changes are not reflected on the live website. I have tried clearing my browser cache and even deactivating and reactivating the website, but the issue persists.

Other Information

  • Files have been uploaded correctly to the htdocs directory.
  • Permissions are set to 644 for files and 755 for folders.
  • I have waited more than 2 days, and the updates are still not visible.
  • I’ve also tried accessing the website from multiple devices and browsers (including incognito mode) to rule out local caching.
  • Hosting Plan: Free Plan.
  • Issue started on 24/1/25

Could you please advise on how to resolve this issue?

I see this when I visit your website

Do you see something else ?

4 Likes

Yes that part is correct the issue is that i updated some files (like for example modified a css file and added an image but that changes are not reflecting

I have had issues with browsers that continue to cache the old css file even after clearing the cache and possibly you are facing this same issue ?

One solution is to add a version number after the file name that you can increment whenever you make changes as this will force the browser to reload the newly updated css and then cache it again
something like mystyle.css becomes mystyle.css?0001 mystyle.css?0002

On my website I decided to use 1 line of php to append the unix file creation time to my css filename so that everything was automatically updated instead of manually changing the value

6 Likes

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