Problem with SSL Certificate

Username : [epiz_28840151]

Hello guys, currently a strange thing is happening in the ssl confirmation. When I put my key I do the update and then the certification and update nothing happens.
Certification does not complete.

Already switched browsers and repeated the process several times. It looks like it might be some bug in the softaculous platform.

can you help me? Thanks

What do you mean? What happens? Any error messages?

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