Problem with site.pro

[rainbowunicorn]

so i moved my domain over because i seen that you site pro is offered and infinity offers more of waht i am looking for but there is a problem it says i need to upgrade to use the site pro here is the problem i already ahve site pro Website Builder: Business with my site pro account with them i have 10 domains with them already but there is not option to link my current account account so does that mean i have to buy two separate business accounts or am i missing on how to add i really dont want to have to pay 2 times a year

[Greenreader9]

I’m very confused what you have and what you are trying to do, but it sounds like you need to reach out to Site.Pro support for assistance

[rainbowunicorn]

@rainbowunicorn

so i moved my domain over because i seen that you site pro is offered and infinity offers more of waht i am looking for but there is a problem it says i need to upgrade to use the site pro here is the problem i already ahve site pro Website Builder: Business with my site pro account with them i have 10 domains with them already but there is not option to link my current account account so does that mean i have to buy two separate business accounts or am i missing on how to add i really dont want to have to pay 2 times a year

I recently moved my domain to Infinity because I saw that Site.pro is offered through your platform, and Infinity offers more of what I’m looking for overall. However, I’m running into a problem.

I already have a Site.pro Business subscription through my existing Site.pro account, where I manage 10 domains. But when I try to use Site.pro via Infinity, I’m being asked to upgrade again to unlock more than 5 pages.

I couldn’t find any option to link or sync my current Site.pro Business account with Infinity. Does this mean I have to purchase a second, separate Business subscription just to use Site.pro through Infinity?

I’m hoping there’s a way to use my existing Site.pro subscription rather than paying twice per year.

[Greenreader9]

Thanks for explaining that. Currently, all Site.Pro paid plans use Site.Pro for hosting, so if you have a paid account you have to manage it thought Site.Pro.

[Admin]

While the Site.Pro upgrades you see in our builder are fulfilled by Site.Pro, anything you purchase through the builder on our hosting does not affect the services you purchased directly at Site.Pro, and vice versa.

So yes, by default, you would have to purchase another subscription to use the upgrade features on our hosting.

You can try to contact Site.Pro about this, only they are technically able to make accommodations for this, but I have no idea if they are willing to do this. Again, the upgrades are fulfilled by Site.Pro, we cannot help you with those upgrades.