Problem with original Infinity Domain after upgrading to premium

[BrainzUK]

I have an issue that is causing me grief regarding my original InfinityFree domain.
After upgrading to a Premium option, it would appear that my original domain is not pointing to the correct server/IP. I have contacted https://ifastnet.com/ but whatever they do they don’t seem to be able to point the domain to the correct IP.

I am wondering whether this means that the domain is still being controlled by yourselves and your settings?

Is there any way to get the DNS/IP changed to the correct new IP?

Website URL

http://brainz.infinityfreeapp.com

Error Message

DNS pointing to wrong server

Other Information

[KangJL]

Please read

Getting started with your premium hosting account

Did you just upgrade your website to premium hosting? Awesome! To make the most of your upgrade, here are some things you need to know. You are now a customer of iFastNet InfinityFree is a free website hosting provider, sponsored by iFastNet. InfinityFree does not provide any premium hosting services. The premium hosting services advertised on InfinityFree’s website and panels is provided by a different company, iFastNet. So if you have any questions about the premium hosting, the status of yo…

[Admin]

I checked your domain and it seems that no DNS records exist for the domain brainz.infinityfreeapp.com.

Are you trying to set it up on your premium account? Then please ask iFastNet for help. They provide the premium hosting, and they are the only ones who can actually do anything for you here.

Are you trying to use it on your free account? If so, then you can simply remove the domain from your account and add it again, that should recreate the DNS records in our system.