Problem: Softaculous is temporarily not available

[Choitannyo]

My account saying:

Softaculous is temporarily not available. This could be because your account is not active or because you have reached the inode limit. If this issue persists, please contact us on the Community Forum.

[YT_Xaos]

Welcome!

@Choitannyo

This could be because your account is not active or because you have reached the inode limit.

Do that, and check the client area. Are you suspended? If not, check your inodes on the statistics page.

My account is suspended, what can I do now

You’re probably looking at this article because your account was just suspended. If your account is suspended, it means you cannot login to your control panel, use FTP or visit your website. If you want to know what to do next, the first thing you need to know is why your account was suspended. There are three different suspension types. Suspended on request or inactivity If you used the Deactivate Account option in your client area or if your account has not received any visitors in 20-60 days…

What does the inode limit mean

One of the limits in the control panel is the inode limit. What is it, and what happens when you reach it? What is an inode? In short: every file and directory on your hosting account is an inode. Unix-like systems, like Linux and macOS, use inodes to store information about files and directories. Every file and directory on a computer has an inode. A file system has limited number of inodes it can store, and the more inodes are on a system, the longer it takes to look up files. So too many in…

[Admin]

I think the issue is fixed now.

It appears that something didn’t get activated correctly for your account. I don’t understand why it didn’t work. I confirmed the issue exists in the client area, but hen I logged into the control panel and accessed Softaculous from there, it just worked. And when I tried the client area button afterward, it also worked.

Perhaps logging into the control panel activated something extra on your account.

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To help investigate this further: could you please check if you are able to access the control panel? If the control panel is unreachable for you, that could explain the issue.