Problem connecting to FTP

Hosting Support
1

I am unable to connect to my FTP using both Core FTP LE and WinSCP

Website URL: https://christinajtaylorphd.com

Error Message on Core FTP LE:
Welcome to Core FTP, release ver 2.2, build 1960 (x64) – © 2003-2020
WinSock 2.0
Mem – 8,259,556 KB, Virt – 137,438,953,344 KB
Started on Thursday November 21, 2024 at 16:32:PM
Resolving ftpupload.net…
Connect socket #1908 to 192.168.4.1, port 21…
Can’t establish connection → ftpupload.net:21 @ Thu Nov 21 16:32:39 2024 (0-5)

Error Message on WinSCP:
Timeout detected. (control connection)
Connection failed.

I’ve been having this problem during the last two days. I would appreciate any help you can provide me.

Thank you very much!

2

That’s an internal IP address, so your router is preventing you from making the connection.

See:

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