Problem changing DNS Domain Name

Hosting Support
1

Hi,
I have a problem when I try to change the nameserver of my doimain panchinenelmondo.it to yours nameservers ns1.byet.org, ns2.byet.org, ns3.byet.org, ns4.byet.org and ns5.byet.org.

My domain is on Registrar:
Organization: Aruba s.p.a.
Name: ARUBA-REG
Web: http://www.aruba.it

When I try to change the nameserver from control panel receive the error:

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<dnsValidator:result xmlns:dnsValidator=“it.nic.dns.validator” version=“2.0”>
panchinenelmondo.it.
FAILED
…



‘REFUSED’ returncode


‘REFUSED’ returncode


…

How can solve this problem

Tks

2

From what I can tell from the messy error output, I think this is the issue: https://infinityfree.net/support/unable-to-set-nameservers-dns-query-refused/

That said, the output is very vague, so you may want to contact your domain registrar as well to ask them what this means.

3

Thanks, but I had already seen this note…
I’ll try to contact my domain registar…but I do not have much hope.
But …why I did not have any problem with another .com domain?

4

@GRGRCN said:
Thanks, but I had already seen this note…
I’ll try to contact my domain registar…but I do not have much hope.
But …why I did not have any problem with another .com domain?

Some registrars are more picky than others and some domain extensions come with additional restrictions which may not be present on others.