Problem access my FTP

I am not able to access my FTP, I already configured with the new FTP password also put the data provided by the Account Details and also by the panel. What happens is that when connected not FTP, it is as if you have the wrong password or the FTP … The only way that is right is the Browser but it is horrible and has a limit of 10MB … Could anyone help me. … Thank you !

A few questions:

  • Which FTP software do you use?
  • What is the exact error message or log shown by the FTP software?

Also, the 10 MB limit is not an upload limit, it’s a file size limit. You cannot upload files larger than 10 MB to your account in any way. This article may be useful if you have a big file you need to upload: