Prestashop problem

Hosting Support
1

I tried to install prestashop 1.7.6 via softaculous but getting this error:
The following errors were found :

  • Could not make the query numbered : 13
    MySQL Error No : 1071
    MySQL Error : Specified key was too long; max key length is 1000 bytes

So please help me to solve this
thanks

2

It seems like the last PrestaShop version available on Softaculous requires InnoDB, which is not supported on free hosting. So you can’t install it from there.

3

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