PrestaShop installation error

Hi. I’m using a free account and having a problem installing PrestaShop with Softaculous. I get the error:

The following errors were found :

  • Could not make the query numbered : 120
    MySQL Error No : 1071
    MySQL Error : Specified key was too long; max key length is 1000 bytes

PrestaShop installs without any problems.

Am I doing something wrong or this has something to do with free account?


The error is typically caused by scripts which require the InnoDB database storage engine, which is not available on free hosting. In other words, it’s not supported.

Thank you!

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