got problem uploading zip file , it loading bar completed and disappear but the zip didn’t upload there’s so many problem with file maanger please fix it

That’s normal. If your .zip file is larger than the maximum size limit, it will be automatically deleted after upload. Please extract its contents locally and then upload them: [image] How to upload big files / archives File Management and FTP InfinityFree has a file size limit of 10 MB on all servers. You cannot upload files larger than 10 MB. Installing large scripts A particular software package may be larger than 10 MB in size. Because of this limit, you cannot upload the archive directly and have it extracted on the server. However, you can easily upload the contents manually. To do so, you will first need a good FTP file manager for your desktop and setup an FTP connection. See the how to upload files with FTP article for more… Also, the online file manager is indeed experiencing some issues. It is recommended to use an FTP client like FileZilla instead: [image] How to upload files with FTP File Management and FTP The best and most reliable way to upload files is to use FTP. To upload files with FTP, you will need to following: Your FTP username Your FTP password The FTP hostname An FTP client You can find your FTP username, password and hostname in the client area under the FTP Details section. The FTP password is the same as your hosting account and control panel password, which is different from the password for the client area. If you like videos better then text guides, you can find one at the bot… Please remember to create support topics in the #support category, not the informal category

[image] Auriga: there’s so many problem with file maanger please fix it We know, we’re working on it.

Use FileZilla, the online file manager is having problems at the moment, and can be unreliable for larger projects.

use filezilla to manually upload your file, it is much better than the web version, and also faster ig

Please fix the file manger

Hosting Support

wasik405 August 26, 2025, 9:48am 2

That’s normal. If your .zip file is larger than the maximum size limit, it will be automatically deleted after upload. Please extract its contents locally and then upload them:

Also, the online file manager is indeed experiencing some issues. It is recommended to use an FTP client like FileZilla instead:

Please remember to create support topics in the Hosting Support category, not the informal category