PHP pages blocked by resource limit while account is active

Hosting Support
1

Website URL

https://aryfitnees.infinityfreeapp.com/

Error Message

This site/page has used all available resources allowed for a free hosting account. Refresh the page once the amount of resources has reduced.

Other Information

The static image at https://aryfitnees.infinityfreeapp.com/Logo.jpeg loads correctly, but the PHP pages are blocked.

My control panel shows very low resource usage: 1 MB of disk space, 6 MB of bandwidth, and 0 hits today. The deactivation history is empty.

2

Welcome to the InfinityFree community forum! Good to have you here.

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  • Volunteers can’t see your account or website. Share what you actually see, like error messages and what happens when you try something. That’s more useful than your theory of what’s wrong.
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3

Beep boop, I’m a bot! I dug through the forum to get you started. I sometimes get things wrong though, so do with this what you will until a human has a look.

Can you tell me what the site runs (WordPress, or your own PHP code) and what the “Entry Process Failures” graph shows for today in the control panel? That should show whether you’re hitting a limit on your side or something else is going on.

The error you quote looks like the one an accepted answer on a similar topic pointed to this article, which covers the related process-limit page:

It explains that every request starts a process, and that one is freed only when the script finishes. A page that runs slowly, or code that makes repeated background requests, can use up the allowance with very few visitors. It also says that requests for .php files always start a process, even when the file has no PHP in it. That would fit your symptom, since the static Logo.jpeg loads and the PHP pages don’t. But the article describes a slightly different message, and I can’t confirm it’s the same thing here.

It also doesn’t line up neatly with “0 hits today”, so I wouldn’t treat this as settled. If your code has a loop, a slow database query, or a page that calls itself, the answer might be there. Tell me which pages are blocked and roughly what they do.

Other topics with this exact message and an Active account, like the one below, have no answer yet, so I can’t point you to a fix from those.

If the graphs show nothing and your code is simple, this may need a person on staff to look at the server side. I can’t do that from here.

4

that is very strange.

Can you try replacing your index file with a simple html file, and see if you get the same error (obviously saving a backup first)

5

This article indeed explains the error:

The 0 hits doesn’t really align with it, but remember that none of the stats counters in the panel are truly live counters. After all, your visit also generated hits, so the real number of hits is not zero, but it might take some time for the counters to update.