Password

Website URL](https://vincentmerand.infinityfreeapp.com/?i=2)

Hi, I’ve got a problem with my email address and I want to change it but I logged in, tried to change my email address but It my password doesn’t work. I tried to change my password, (the current one is indicated by black dots) and typed a new one, confirmed it but it doesn’t work ! How can I do please ?
Thanks

Just checking, do you mean your email on your infinity free account?

2 Likes

Yes ! The address I indicated for my account

If it is an email, please keep i mind that PHP mail is not supported on free hosting…
You MAY use SMTP instead.

I don’t use InfinityFree since I started my studies. But AFAIK, you cannot change you email once created.

I have no problem with this address on my mobile, just with Thunderbird that’s why I want to change it and use another address. But to change this address (SMTP) I need to give my password and it seems no password works !

Well, I believe that you can’t, but Admin MIGHT provide a consistent answer.

Ohhh!! Look what I found:

1 Like

That’s what I’ve done but it doesn’t work ! Trouble with passwords !

And how this?
Log in at your dashboard → Profile → Change Password??

Done ! The current one appears with black dot, I type a new one, confirm it and… “the password is incorrect” !

Did you use your browser’s saved password, instead of typing yourself?

I used both, saved passwords and I typed it !

Please keep in mind that you have to type your password manually (specially the current one), as this MAY cause issues (!!).

Is there somewhere "forgot my password " ? like in any other websites ?

On the login screen

6 Likes

I’ll try that ! Thanks

I can log in but the problem with my email address is the same !

OK, the problem is solved ! Thanks

1 Like

Since your problem is solved… i have visit the frontend of the site and is well done. An upcoming artist like yourself with a good page to promote your stuff. My suggestion to you would be to in the future update the site template, maybe with the use of AI.