Page not working again

Hosting Support
1

Website URL

https://poligon.gamer.gd/

Error Message

(please share the FULL error message you see, if applicable)

Other Information

I’ve already reported this. The DNS server gave the address. The operator switched me to Google DNS, but after 1 day it stopped working again. Can someone check if it works for him? Can creating a 2-player game miniserver (frequent fetch) cause blocks?

2

No issue

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IMG_86961179×2556 230 KB

Issue is most probably on your side

8 Likes
3

What does “on my side” mean…

4

Given your site is working for others the problem is either something on your network, or your isp blocking the site

6 Likes
5

It doesn’t work for my friends either, that’s why I’m asking here… After all, I described the situation…

6

Could you describe how this works please? Is this a multiplayer browser game of some sort, or is it a server for a game that uses a client elsewhere?

5 Likes
7

Does your friend use the same internet provider as you?

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8

https://poligon.gamer.gd/PINGIEL/

The whole game is… I tried connecting to itch.io but it didn’t work. Connecting to the php server every 100 ms - transferring game data - line of text.

9

Different, but from the same country

10

I believe what is happening here is that your website got suspended for reaching the hits limit.

Yes, it’s also “stopped working”, but it’s a fundamentally different issue.

5 Likes
11

It works for you, so it’s not a hosting blockage.

12

Now the 403 error… The same for gamer.gd, page.gd

13

This article from Admin might help with that

4 Likes
14

I’m not sure what “connecting to itch.io” actually means, but I can tell you that using our hosting to host a data API for a game will not work. We provide hosting for websites, not APIs. Seeing a 403 error there is expected.

4 Likes
15

This is where the route dies:

7 212.133.80.97 (212.133.80.97) 24.107 ms 24.224 ms 24.279 ms
8 ae2.2.edge3.man2.neo.colt.net (171.75.9.67) 49.864 ms 49.739 ms 49.776 ms
9 * * *

16

The traceroute “not working” is completely normal. We block pings and traceroutes on our network.

Also, I don’t see how that’s related to your question, because:

  • I already told you that the requests from your Itch.io hosted game will not work. I also already told you why, and if you’ve read the article I linked to, then you should know that this problem cannot be fixed.
  • You say the problem is that you get a 403 error. That means that you are able to connect to the server, but the server is blocking your request. That proves the traceroute result is irrelevant, because it’s not a network connection issue.
7 Likes
17

And I said that the websites do not work at all, not only requests from itch.io. And I’ve said it many times…

18

Your site works on my end, so it’s not an issue on InfinityFree’s side.

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It may be that your ISP is blocking the free subdomains. What happens when you try to visit https://gamer.gd/ ?

2 Likes
19

It seems like there was some miscommunication. When you mentioned itch.io and the game’s PHP server, I assumed that was the problem. I understand now that you’re saying the website itself doesn’t load for you.

I’ve checked your website and account, and I can’t find anything that would cause a 403 error. The site is also loading fine for multiple other people here. So there’s something specific to your situation causing this, but I’m not sure what.

Can you take a screenshot of the 403 error page you’re seeing? The exact page matters a lot, because different 403 pages point to very different causes. Also, does visiting https://gamer.gd/ directly give you the same error?

5 Likes
20

Yes, I wrote that the same… Now it doesn’t display anything again…