Page isn't working

Website URL

Error Message

This page isn’t working

bancroftmeetingplace.org.uk is currently unable to handle this request.

HTTP ERROR 500

Other Information

Site has been working with no issues a few days ago. Nameservers are all correct.
I have flushed dns, cleared cookies, tried incognito, a different browser and restarted my router but issue still persists.
I have tried on mobile and also another machine and I checked on downforeveryoneorme which this says the site is up.
Not sure where else to go from here…any help appreciated!

6 Likes

Here’s the error:

Fatal error : Uncaught Error: Call to undefined function apcu_fetch() in /home/vol11_6/infinityfree.com/if0_35560968/bancroftmeetingplace.org.uk/htdocs/wp-content/object-cache.php:96 Stack trace: #0 /home/vol11_6/infinityfree.com/if0_35560968/bancroftmeetingplace.org.uk/htdocs/wp-content/object-cache.php(196): WP_Object_Cache->get_p(‘2974391d:defaul…’, NULL) #1 /home/vol11_6/infinityfree.com/if0_35560968/bancroftmeetingplace.org.uk/htdocs/wp-content/object-cache.php(28): WP_Object_Cache->get(‘2974391d:defaul…’, ‘default’, false, NULL) #2 /home/vol11_6/infinityfree.com/if0_35560968/bancroftmeetingplace.org.uk/htdocs/wp-includes/functions.php(1779): wp_cache_get(‘is_blog_install…’) #3 /home/vol11_6/infinityfree.com/if0_35560968/bancroftmeetingplace.org.uk/htdocs/wp-includes/load.php(939): is_blog_installed() #4 /home/vol11_6/infinityfree.com/if0_35560968/bancroftmeetingplace.org.uk/htdocs/wp-settings.php(176): wp_not_installed() #5 /home/vol11_6/infinityfree.com/if0_35560968/bancroftmeetingplace.org.uk/htdocs/wp-config.php(97): require_once(‘/home/vol11_6/i…’) #6 /home/vol11_6/infinityfree.com/if0_35560968/bancroftmeetingplace.org.uk/htdocs/wp-load.php(50): require_once(‘/home/vol11_6/i…’) #7 /home/vol11_6/infinityfree.com/if0_35560968/bancroftmeetingplace.org.uk/htdocs/wp-blog-header.php(13): require_once(‘/home/vol11_6/i…’) #8 /home/vol11_6/infinityfree.com/if0_35560968/bancroftmeetingplace.org.uk/htdocs/index.php(17): require(‘/home/vol11_6/i…’) #9 {main} thrown in /home/vol11_6/infinityfree.com/if0_35560968/bancroftmeetingplace.org.uk/htdocs/wp-content/object-cache.php on line 96

The error is simple. the fix… potentially not so simple…

the script wp-content/object-cache.php, is calling a function apcu_fetch() that hasn’t been set up.

Given that you’re using WordPress, and I don’t think “Object-Cache.php” is a core function, I would
guess you’re using a caching plugin? In which case I’d recommend disabling it, they don’t tend to work very well here.

5 Likes

Thanks for the info.
I did have a cache plugin installed, I have disabled and deleted, but error still persists…

I just checked your website and it seems to be working now. Do you still see these 500 errors? And do you seem them on every page of your website or only some of them?

5 Likes

I ended up re-installing Wordpress from scratch, so will just rebuild the site :frowning:

Hi! I decided to check in with an old project and I’m having the same error. It used to work just fine. Looks like apcu was disabled at some point.