[RESOLVED] FTP Services Down (Including File Manager) – March 7th 2026
IMPACT:
Some user accounts are currently unable to access their files via FTP (e.g., FileZilla) or through the web File Manager. Websites hosted on affected accounts may also be unavailable.
STATUS:
Issue identified.
Update as of 15:30 UTC, some users have found their sites and FTP services are back online.
WORKAROUND:
No workaround is currently available.
LAST UPDATED:
March 7th 2026 – 15:31 UTC
We are aware of the ongoing issue, there is no need to raise new topics or post “me too” replys
