There support is technically for paid customers only. Free customers should not use their support.
That is true, but they are also not the best or fastest support (in my opinion)
The second part is bigger. I don’t want to be a customer of someone who doesn’t realize or readily admit when they make a mistake, or when a something breaks.
Ownership. iFastNet provides free service, and paid service, so this is the point I most disagree with. They could do a better job (according to ou they do on premium) on free servers. If you want test servers, you can use older and unused ones for that.
Hopefully this discussion helps @Mahilan out a lot.
What you are saying is absolutely true, and I completely agree with you.
The point I’m trying to make is that they have no obligation to even care for free customers, yet they (somewhat) do. They have all the rights to completely shut down their free hosting, and, why should they care? They already make millions off their real hosting.
I think of free services as a trial, or sample of something bigger and better. Because, let’s be honest, nothing is free in this world.
Not sure what you mean by this, ByetHost has a built in support system into their Vista Panel, I tried it once and received a quick reply.
Well, everyone has different opinions. Maybe you had a completely different experience, but I generally recieve good answers in just a minute.
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Just an edit, I find that customer review sites aren’t the most accurate ever. Average people who just use a service and have no problems with it, don’t often leave a review. It’s usually people who either really hate or really love the service.
Some of iFastNet’s reviews are just people who don’t even use IFastNet , but instead a reseller service, and they have their domain redirect to suspendeddomain.org:
^^ it’s literally impossible to have your domain randomly redirect, as long as you own it (cough cough freenom cough)
And then there are people who are mad about the auto renewal. The thing is, IFastNet has a dedicated page on their site, clearly explaining how the billing works. Its not their fault that most of the reviews are this:
I think free hosting is a way to get people to pay them. Obviously some people do upgrade, otherwise it would be worth it for them to keep it.
What??? Where is that?
Yep. And that is why I am pretty weary of reviews. Also, I usually read the 2-4 star reviews, as those are the most trustworthy (As paid reviews generally stay in the 5 star, and people looking to bring the business down are at the 1 star.
Yep. If they are complaining about something that is obvious, I mark it as unhelpful/spam is I can, if not, I just ignore it. This is also why I stick in the 2-4 star range.
I agree, we should end the topic here. I think @Mahilan 's original questions were answered.
But, just to answer your question:
Sign up on:
It’s the original free hosting provided by iFastNet/Byet, it comes with 1on1 upport built into the vPanel. (Obviously, InfinityFree is a bit more well-maintained and has a client area too…)(I’m also not trying to advertise anything here, this is the service that InfinityFree is reselling).
Anyway, I hope we were able to help decide @Mahilan what do do, although I don’t think the InfinityFree administrator isn’t going to be too happy, knowing he lost potential revenue
Hostinger (cheapest but still good), Dreamhost (cheapest 1 year and better than hostinger), Interserver (price lock guarantee so no higher price for renewal and unlimited resources), Cloudways vps hosting(best performace, costs $10 a month), Siteground (best wordpress shared hosting), and a2 hosting (best shared hosting performance).
There isn’t a newer version of Kopage (as far as I know). They are working on a newer version that works with up to date PHP versions and is supposedly better all around, but it’s not released yet.
iFastNet is holding on to it for now while waiting for an updated version.
I found supporting Kopage to be more trouble that it’s worth.
There is data loss prevention. But any kind of prevention is only mitigation. Freak accidents can, do and did happen where data is lost in spite of all the measures.
Until the two recent issues, data loss did not occur. The first issue (with the two broken IPs) was the result of a catastrophic hardware failure nobody could have realistically anticipated or prepared for. The other one was a software bug. That one was iFastNet’s fault though.
Meanwhile, the other 95%+ of people who were not on these affected servers may have been none the wiser if they didn’t check the forums.
Admittedly, iFastNet’s way of communication during outages (or in general) isn’t great. But simply because they don’t show they care doesn’t mean they don’t care.
I’ve talked to people inside iFastNet. They care. They hate that all of this happened and are doing their best to fix this, limit the impact and prevent this from happening ever again. Just because they don’t have a blog where they cover this in detail doesn’t mean that they don’t care.
This is also the case on iFastNet’s premium hosting. Not the free hosting, but you can’t compare someone else’s paid service with our free service and conclude the paid service must be as bad too. If the free and paid services were identical, then why would anyone ever upgrade?
This is the double edged sword of a free service. Make it too good and people won’t want to upgrade anymore because the free service is good enough. Make it too bad and people won’t trust you anymore to provide a good paid service.
But in general, iFastNet will always prioritize premium hosting experience over the free one. The free hosting platform is often used as a test bed for things for premium hosting so we get the issues and the paying customers don’t.
More specifically: it’s especially people who are REALLY pissed and want to spread their hate that come to review sites. We had that too, so we put up the Trustpilot link here and boom: our reviews started to improve. Why? Because now we had a more representative sample of our users, rather than just the ones that want to defame us.
In my opinion, IFastNet is one of the most generous companies I’ve ever seen. They provide quite a lot for free hosting and have good cheap premium prices and no ridiculously high renewal rates. In fact, it’s one of the few hosts (I know of) that let you pay monthly.
There isn’t? I thought there was. When I go onto https://kopage.com, the demo is completely different than the KoPage we currently have. It looks a lot more modern, with better templates, and a new site editor.
I just went ahead and installed KoPage on InfinityFree, it worked! It was actually really simple, it’s a single PHP file that installs everything for you. It works with the latest PHP versions. The only problem is, we don’t have a license and have to pay for it.
The “partners” license is fairly cheap at $25/m compared to other site builders, such as Site.Pro
Doesn’t Softaculous also have an (outdated) version of KoPage that works with PHP 7.4 and 8 (edit: not PHP 8.0, ioncube loaders aren’t currently supported on PHP8)?
Anyway, I hope that KoPage could be updated on free/premium hosting, it would be nice for everyone to have an easy website builder.
That’s true, but for a long time the demo there showed a preview of their upcoming version, which was not actually available for purchase yet.
Interesting, it might have been updated then! I’ll take another look.
If the licensing doesn’t work, then iFastNet should (and can) fix that.
Per server, with a limit of 1000 websites. So we/iFastNet need to pay a bit more than that probably.
That said, it’s still a lot cheaper than Site.Pro, who charge €190 per month for 1000 (premium) websites.
Interesting, I never noticed that one! I wasn’t aware that their non-hosting provider offering was self hosted, or was available in Softaculous (which, judging by the fact there is a review from 2018, has been there for a while).
I’ll take another look to see if there is an update and whether that license can be fixed.
OK, I did some testing with KoPage. The good news: it works with PHP 7 now.
The bad news: after you built your site you can’t login to it again. It supports logging in with an email code (which uses PHP mail which we don’t support) or using FTP (which doesn’t work for some reason, I suspect it’s hardcoded to localhost but I can’t check because the source code is encrypted).
Both of these things aren’t issues on premium hosting, which is why it’s probably still available there.
Softaculous is usually quite on the ball when it comes to updates. So I’m quite sure that KoPage hasn’t released the builder shown in the preview.
I would have checked whether the version offered directly by KoPage is different, but both their manual install options don’t work: the installer script just crashes (I suspect it doesn’t support PHP 7, but again, it’s all encrypted so I can’t debug it) and their automatic installation over FTP also doesn’t work, presumably due to the Javascript/cookie/security system we have.
Also, essentially KoPage is a paid CMS with a good bulk discount for hosting providers. It’s just something you can install on any hosting and even purchase a license for yourself. But there are many CMS that work much better and are free.
In my opinion if you want to do a a little website is simple thighs you can use free hosting without problems. But when your website became a little bit more important here you need to use a premium hosting
Yes, you will get SSL and it will be installed automatically after the creation of an account or subdomain (only if that points to their nameservers). Nothing will be needed to do.
Yes, they do have inode limits on premium hosting but I don’t think you will ever reach those
You can have a detail look at their features here: Web Hosting, Domain Registration, Dedicated Server, VPS Server (ifastnet.com) (Click on Compare Hosting Plans to see the features in detail like server details, ram allocated etc.)
Yes, it do.
What you have seen is from free hosting not premium.
Most probably they won’t have free hosting services else you would have to find more worst things about their free hosting.
There is no comparison between free and premium hosting. If you wanna make a comparison then do make a comparison between premium hosting. I don’t think any hosting service is bad lol.
Then you can imagine that there premium hosting will be stable because they implement anything after testing it on free hosting. Just like taking free hosting as beta testers.
Also, free hosting is not designed for businesses it is to take the start and then switching to premium hosting to grow.
That limit is only on free hosting. On premium hosting you can manage php.ini file to set max upload size.
I think they do have a tool called “AutoSSL” in cPanel which automatically issues & renews free SSL for the website.
Lol, iFastNet Owns byet.
Hostinger owns 000WebHost.
Again a comparison between free and premium hosting is not good.
I believe that happens on all the premium hosting services incl. iFastNet as cPanel provide support of AutoSSL which uses let’s encrypt free SSL to generate SSL Certificates for sites automatically.
Talking about limits, they might have unmetered bandwidth and space (means you can use any amount but not more than specified in their TOS), also, if you are not seeing RAM usage limits or CPU limits then that doesn’t mean those doesn’t exist. That means those are not shown.
Most probably those bad reviews might be by free hosting users. 60% excellent reviews state them.
Also, iFastNet include Cloudflare railgun with their built-in Cloudflare integration (not only for premium users but also for free users) which can improve your website speed greatly.
I am not using iFastNet but I must say comparing premium with free services is not a good idea.
Actually free customers can use their support.
In InfinityFree vPanel it is hidden with JS code but it is available by default. Also, you can open support ticket at https://support.ifastnet.com to get support even for your free account.
What I’ve seen is from iFastNet. And that’s what’s important to me. What matters to me is how things work at iFastNet.
Where do you see a comparison?!
I’ve made no comparisons whatsoever.
What about GIT?
What about staging and cloning environments so you can test your website before going online?
What about SSH access?
What about remote MySQL access?
What about Lightspeed and LS Cache?
What about temporary preview URLs?
What about automatic daily backups that you can restore whenever you need them?
If they have them, I can’t find that anywhere on their webpage.
Not available on premium to my knowledge, but it may be available on the business plans.
I don’t know of any hosting provider that does this.
A quick Google search points me to a “WordPress Toolkit Deluxe” for cPanel that does this. But it costs $1.50 per account per month extra for the hosting provider, and with plans going for as little as $20 per year, that’s just unsustainable.
And it’s not like cloning a WordPress site yourself is that complicated.
That’s only available in their business plans.
Available on all plans.
Please click the “compare hosting plans” button to check all the features before saying those features are missing.
AFAIK iFastNet uses Apache with LS-PHP, which means
I don’t see how this could be offered in a generic way by a hosting provider. Maybe some WordPress specific stuff exists.
Unless you’re talking about the mod_userdir mess. That’s a security nightmare and should be avoided.
They don’t do backups on paid hosting either. They have plenty of safeguards in place to protect against hardware failure, but if you want a backup before making a major change, you’ll need to do so yourself.
One question for you: the hosting provider that does provide these daily backups, do they have:
Unlimited disk space?
Pricing around the $5 per month mark?
Good backup retention (at least a week or so)?
If the answer to any of these questions is no, then that’s the answer why they can do daily backups and iFastNet can’t.
The cheaper plan, that costs £3.95/month or £39.95/year (not promotion) has all I mentioned above.
Regarding the backups, they have daily backups with a retention period of 30 days.
They have unlimited everything except disk space (in the cheaper plan). That’s why I chose them. Every hosting with unlimited disk space has always lots of other limits. With this one, I know exactly how much I have. And because I don’t host videos or music (it’s mainy html,css, js and php files), 10 GB is more than I need.
It has a customer support team so dedicated that most of the 500+ reviews (see screenshot I posted above) are regarding the costumer support. The 3 or 4 one star reviews were all debunked by the CEO of the company in replys to those reviews. It’s easy to see the dedication, professionalism and commitment to their customers in those one star reviews alone.
I’d like to remember that I am not saying this because I don’t like iFastNet. Not at all.
I would never have brought this topic here if someone hadn’t asked.
To be honest, I didn’t expect this topic to go this far and I don’t even feel comfortable discussing this here because I have nothing against iFastNet and, most of all, I feel in debt to InfinityFree because it was there when I needed it. Both in service and in support. That’s also why I stood a forum member. I felt the need to repay by helping others.
I was just replying to a direct question made a by forum user and, like in all my other answers, I needed to be honest.
Just a small note, if there are any premium members here:
It’s also possible to do it directly through the cPanel using the “select PHP version” feature.
Ain’t it a comparison that you are saying you have seen free hosting of iFastNet so that’s why you won’t recommend their premium hosting services without experience premium services of them.
There cPanel demo for premium hosting includes GIT Version control so it may be available I think.
